DESKTOP HELP

It’s hard to not take personal computer (PC) problems, personally. When a PC crashes, how much work did you lose this time? How long is this going to take to fix? Does my PC have a virus? Is it contagious? If you’re like most small businesses, chances are you don’t think about your PC going down, until it goes down. Which is probably at the worst possible time. Let OfficeOurs help. OfficeOurs has partnered with Strategic Systems to keep your business up and running. You’ll come to see this extra service is really essential. 

Here’s what you get with your rent during office hours:

IT Support
Light Monitoring
Asset/Software/Hardware Reporting
Remote Control

Managed Anti-Virus
Integrated AV Deployment
AV Monitoring
AV Updates
Threat/Status Reporting

Managed Patch
Windows & 3rd Party Patch Management
Patch Reporting

Here’s what you get with Your Business Hours Help Desktop Support for $30/user/month:

IT Support
Light Monitoring
Asset/Software/Hardware Reporting
Remote Control

Managed Anti-Virus Services
Integrated AV Deployment
AV Monitoring
AV Updates
Threat/Status Reporting

Managed Patch Services
Windows & 3rd Party Patch Management
Patch Reporting

The next level
Unlimited Remote Support
Real-Time Monitoring
Hardware & Software Support
Printing & Networking Connectivity Support
Spyware & Virus cleaning
Diagnostics & Troubleshooting
Basic Mobile Support
Password Reset
Direct Support

Here’s what you get with Advanced Desktop Support for $40/user/month:

 IT Support
Light Monitoring
Asset/Software/Hardware Reporting
Remote Control

Managed Anti-Virus
Integrated AV Deployment
AV Monitoring
AV Updates
Threat/Status Reporting

Managed Patch
Windows & 3rd Party Patch Management
Patch Reporting

The Next Level
Unlimited Remote Support
Real-Time Monitoring
Hardware & Software Support
Printing & Networking Connectivity Support
Spyware & Virus cleaning
Diagnostics & Troubleshooting
Basic Mobile Support
Password Reset
Direct Support

The Full 24/7
Advanced Performance Monitoring
Real Time Workstation Optimization
Hosted Anti-Spam
Scheduled Preventative Maintenance
Profile Migration
Scheduled Tasks
Self-Healing

Be sure to ask about our Voice Over IP Services, Video Conferencing and Collaboration Services, Backup and Disaster Recovery Services, Cloud Servers and Hosted Email Solutions  Don’t let your PC problems take you by surprise. Contact us to get started! E-mail info@officeours.com or call (919) 559-0043.